1. Introduction

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Welcome to Digital NYC Agency. By accessing or using our website, services, or related platforms, you agree to be bound by these Terms of Service. If you disagree with these terms, please do not use our services.

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2. Services Provided

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Digital NYC Agency offers SEO, content marketing, web design, and digital strategy services to help businesses improve their online presence. The scope of services, deliverables, and timelines will be outlined in separate agreements between the client and the agency.

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3. Client Responsibilities

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Clients must provide all necessary materials, access, and approvals for project completion. Failure to provide timely information may result in project delays.

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Content & Intellectual Property

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Clients confirm they have the legal right to use any content, images, or materials provided.

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Digital NYC Agency is not responsible for copyright claims related to client-supplied materials.

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4. Payment & Fees

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Billing & Payments

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Payment terms will be outlined in each service agreement.

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Late payments may result in project delays or suspension of services.

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Refunds & Cancellations

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Deposits are non-refundable unless otherwise stated in a written agreement.

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Cancellation fees may apply based on the stage of work completed.

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5. Project Timelines & Revisions

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Estimated project timelines are provided at the start of each engagement.

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Clients are entitled to several revisions, as detailed in the service agreement.

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Significant changes outside the agreed scope may result in additional fees.

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6. Confidentiality

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Both parties agree to maintain confidentiality regarding proprietary business information shared during the project. Digital NYC Agency will not disclose or use any client materials for purposes other than those specified in the agreement.

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7. Limitation of Liability

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Digital NYC Agency is not responsible for:

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Loss of revenue due to website downtime, search engine changes, or marketing performance fluctuations.

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Security breaches or technical issues arise from third-party platforms used by the client.

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Errors resulting from modifications made by the client or external developers after project completion.

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8. Termination of Services

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Digital NYC Agency reserves the right to terminate services if:

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The client fails to comply with payment terms.

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There is a breach of these Terms of Service.

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The client engages in fraudulent or unlawful activities.

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Upon termination, any outstanding payments will remain due.

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9. Governing Law

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These Terms of Service are governed by laws in New York and the United States. Any disputes shall be resolved in the appropriate courts within this jurisdiction.

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10. Updates to These Terms

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Digital NYC Agency may update these terms as needed. Continued use of our services after updates constitutes acceptance of the revised terms.

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For any questions regarding these terms, please get in touch with us at info@digitalnycagency.com.